BOPIR currently offers multiple service channels, including online support and our website. Through these channels, customers enjoy fast, convenient one-stop service, including driver downloads, warranty and device information queries, technical support, and service consulting.
| Service | Server | AI Edge Computing Terminal |
|---|---|---|
| Warranty | 36 months | 24 months |
| Online Service Support | 16H × 365 days | 16H × 365 days |
| BOPIR Medical Model Deployment Support | √ | √ |
After submission, a technical consultant will contact you through an encrypted remote channel and will not access your patient data.